Frequently Asked Questions

Everything you need to know about your Hunter Boots and your order.

How do I find my perfect fit?

Hunter boots generally run true to size, but some styles may vary. We recommend consulting our detailed Size Guide found on each product page, which includes measurements for calf width and leg height to ensure a comfortable fit.

What is the best way to clean and care for my rubber boots?

To maintain your boots, wipe them with lukewarm, soapy water after use and let them dry naturally away from direct sunlight or heat sources. For a polished finish, we recommend using Hunter Boot Buffer or Boot Shine to prevent 'blooming' (white powdery marks).

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please use our online returns portal to generate a prepaid shipping label. Note that a small return shipping fee may be deducted from your refund.

Are Hunter boots covered by a warranty?

Yes, all Hunter footwear comes with a 24-month warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or accidental damage. Please keep your proof of purchase to make a claim.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. We also offer Express (2-day) and Next Day delivery options at checkout for those who need their boots sooner.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.